Privacy policy

At Junction Pets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device (“Device Information”), including:

Web browser type
IP address
Time zone
Cookies installed on your device
Pages or products viewed
Referral sources and website interactions

We collect this information using technologies such as cookies, log files, web beacons, tags, and pixels.

When you make or attempt to make a purchase, we collect “Order Information,” including:

Name
Billing and shipping address
Payment details
Email address
Phone number

In this policy, “Personal Information” refers to both Device Information and Order Information.

Minors

Our website and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal data from children.

How We Use Your Information

We use your Personal Information to:

Process and fulfill your orders
Arrange shipping and provide order confirmations
Communicate with you regarding your purchase
Detect and prevent fraud or suspicious activity
Provide relevant product recommendations and marketing (where applicable)

Device Information is used to:

Improve and optimize our website
Analyze customer behavior and site performance
Support marketing and advertising efforts

Sharing Your Information

We may share your Personal Information with trusted third parties to help operate our business, such as:

Payment processors
Shipping partners
Analytics providers like Google Analytics

These providers only use your information as necessary to perform their services.

We may also disclose your information:

To comply with legal obligations
To respond to lawful requests
To protect our rights and prevent fraud

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data

To exercise these rights, please contact us using the details below.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for customers in the European Economic Area (EEA), ensuring lawful, fair, and transparent data processing.